Posted by HankWatson
Mar 13, 2012 4:43 pm

Replies (4)

Posted by

• We have recently upgraded to a new server which may have affected how installments are being delivered. We are currently trying to resolve this issue. In the meantime, it would be helpful to know on which platform you are reading your emails and which service you are using? Also, if you could please send a screen shot to support@dailylit.com of what you received, that would be helpful. Thanks in advance for helping us figure this out.

  Mar 21, 2012 10:34 am
  by susandanziger (admin)

• We rolled out a solution that we hope will resolve your issue. Could you please let me know if you are still receiving an alert. Thanks!

  Mar 22, 2012 8:07 pm
  by susandanziger (admin)

• Whatever you've done seems to have solved it. It just dawned on me that I've been receiving installments every day for a while now, so I just logged in and saw your reply. I'm going to assume that you don't need any more diagnostic information from me. If you do, post here and eventually I'll see it. Thanks.

  Mar 31, 2012 9:22 am
  by HankWatson

• @HankWatson: great to hear. I'm glad that your issues have been resolved. No need for additional diagnostic information (unless any other issues arise.

  Apr 2, 2012 11:37 am
  by susandanziger (admin)