Help Requests
RSS Feed dies on part 11
I have subscribed to The Adventures of Sherlock Holmes via RSS. I received and read the first 10 parts without any problems, but when part 11 is supposed to arrive Internet Explorer 7 says "There is a problem with this feed". Is this a problem with the feed or the way IE7 reads it or something else? Because of this problem, I've missed parts 11-15 or so.
Thanks.
Replies (6)
Posted by
-
Sorry to hear it. We are investigating. We have tested the feed in FeedDemon and it works fine there, but it does seem to hang in IE7. More shortly.
Jun 11, 2007 2:58 pm
by albert (admin) -
Closing in on the problem. This is related to utf-8 character set support. Google reader does fine also. But IE7 hangs on "née" which appears in the middle of installment 11.
by albert (admin) -
OK. Problem has been fixed. You need to refresh the browser. If you can't get the feed to reload, first try holding down the "Shift" key while you click on the reload button. If that doesn't work, you need to go to tools -> Internet Options. Then on the "General" tab under "Browsing History" click on "Delete ..." -- then in the "Delete Browsing History" window under "Delete Temporary Internet Files" click on "Delete files ..." This will force a reload of the feed.
by albert (admin) -
Problem is, now I've deleted the feed while I was trying to figure out if the problem was on my end. Can you reset it from the beginning?
by wbahny -
No problem. Will reset and email you the feed URL.
by albert (admin) -
Issue resolved. Thanks for the quick help.
by wbahny